YardMax 9-Ton Log Splitter.

 

YardMax 9-Ton Log Splitter.  

As for my YardMax 9-ton log splitter, used it last year, put it away for winter, got it out this year being I have a big pile of logs to split, plugged it in, hit the start button.... nothing!!! Checked the outlet, 20 foot 15 amp extension cord, everything ok. Took out the capacitor and had it checked, it was ok. I then did some trouble shooting and found power was going everywhere and into the motor, but it wouldn't run. I checked the resistance on the motor, and it showed as an open circuit.

Now, about the warranty... what a pain in the butt! First, I had to register the splitter on the web site, model, serial No. Next, they wanted a video of the problem... well, there is nothing to show, but I still had to send a video of it plugged in and hitting the start button! I worked on motors for a lot of years and know how to troubleshoot electrical problems. But they still wanted me to take it to a shop, which I did. They checked it out and came up with the same thing, bad motor, that cost me $50.00 for finding out what I already knew.

Do I get reimbursed? They said if I take it to a shop or same shop, they will reimburse me my $50.00 if they approve an estimate to repair it, really? It would probably cost more to have them repair it then it would cost to buy another splitter.

After I got kind of stern with them, I told them to just honor their warranty and send me a new motor. They did put in for a new motor to be sent. They also said once I receive the new motor and install it, to make a video of the splitter working as it should, they would reimburse my $50.00.

To make this short, I am getting a new motor, which is good being I really liked the 9-ton splitter, but... all of the troubles you have to go through, just doesn't seem worth it. I told them I'd never buy another Yardmax product again. Sure, things do break down, but having to go through so much to get a part for something that is under warranty is a pain.

I just got an email stating a new motor was sent out. I really liked this log splitter, it split some pretty tough wood, and I went through a shit load of wood! This little machine went through "almost" everything I threw at it, the only time I had some problems was with wood that was "stringy" inside. When the motor arrives, I'll replace it and hopefull get my $50.00 back.

In the meantime, I decided to go with something bigger, like really bigger! Check out my new log splitter, it should be here in a few days!

Full Bore 38 Ton Wood Splitter.   

So, will see what happens when it arrives